Free Ground Shipping Terms & Conditions


This offer is valid for retail customers only. It is not applicable for wholesale or business purchases.

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Minimum Purchase Requirement

Free ground shipping is available on US Region orders totaling $150 and EU Region orders totaling €150, excluding taxes.

Geographical Limitations
  • For orders within the United States: Free shipping is available only in the continental U.S. This offer excludes Alaska (AK) and Hawaii (HI).
  • For orders within the European Region: Free shipping is available to countries within the EU, United Kingdom, Norway, and Switzerland.
Shipping Method

Orders eligible for free shipping will be sent via standard ground shipping. Expedited shipping options are available but will incur additional charges.

Order Completion

Orders must be shipped complete to qualify for free shipping. Backordered items or partial shipments do not qualify until the entire order is available for shipment.

Modification or Cancellation

We reserve the right to modify or discontinue this offer at any time without prior notice.


Industry Nine is not responsible for shipping delays or problems caused by the carrier, weather conditions, or any other circumstances beyond our control.

Customer Service

For questions or concerns regarding your order or the shipping policy, please contact our customer service team.

US region:


Phone: 1-828-210-5113

EU region:


Phone: +34 856 190 588