Service & Warranty Form

For carbon warranties, please reach out to ridersupport@industrynine.com

Contact Details

Product Information

Please provide as much information as you can, and if practical include your receipt.


  • USA:

  • 150 Westside Dr. STE 9

  • Asheville, NC 28806

  • Europe:

  • Calle Ducado, 30

  • 11591 Guadalcacin
    Cádiz, Spain

  • USA:

  • 1-828-210-5113

  • Mon-Fri, 8am - 5pm EST

  • Europe:

  • +34 856 190 588

  • Mon-Fri, 9am - 5pm CET

  • USA:

  • ridersupport@industrynine.com

  • dealersupport@industrynine.com

  • Europe:

  • eusales@industrynine.com

  • euservice@industrynine.com

Handmade in Asheville, NC

Ride responsibly. Industry Nine believes in protecting our forests and is committed to sourcing reusable and recyclable packaging, trail adoption and supporting various trail access and cycling advocacy groups nationwide.

© 2025 Industry Nine, Inc. All Rights Reserved. Industry Nine, the Industry Nine logo mark, and Hydra are registered trademarks of Industry Nine Componentry, Inc.

Hydra is protected under US Patent Number 11,293,500