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#WORKHARDRIDEHARDER

We are a family of machinists, engineers, designers, builders and riders. We believe quality and performance doesn't have to sacrifice weight or style. We don't just make custom cycling components, we make them better, the way we as fellow cyclists want them to perform and look. We manufacture and build our custom products here in Asheville, NC to equip you with the highest quality craftsmanship. If you believe "good enough" isn't good enough, apply here.
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Shipping Associate

Industry Nine - Asheville, North Carolina

Industry Nine is looking for a qualified Shipping Associate to join our shipping department. The Shipping Associate will assist in daily shipping and distribution operations.
A successful Shipping Associate is analytical, well-organized and excels in multi-tasking and communication. They must be comfortable with paperwork, a high paced environment, information systems and have knowledge of shipping and receiving procedures.

Responsibilities:

  • Use SAP and shipping programs to track, check, prioritize and route orders.
  • Follow up on orders for sales department and ensure shipping deadlines are met
  • Pick, assemble and package small parts
  • Manage shipping supply levels
  • Organize distributor orders and proper part labeling
  • Manage package receiving and internal delivery
  • Collaborate with Shipping Manager and sales for daily shipment deadlines
  • Resolve issues regarding shipped orders in an urgent and professional manner
  • Strap and wrap pallets
  • Restock, organize and package small parts
  • Follow up on back ordered parts with production, sales and customers
  • Process orders and fulfillments
  • Seek ways to improve department and productivity
  • Willingness to be in a dynamic environment, wear many hats and learn

Requirements:

  • Ability to thrive in a fast paced environment while maintaining a keen attention to detail
  • Computer savvy and experience using databases and ERP systems
  • Technically competent with base understanding of the bike industry
  • Solid knowledge and experience with logistics procedures
  • Excellent organizational and communication skills
  • Problem-solving abilities
  • High school diploma; Bachelor degree a plus
  • Proven experience as shipping associate a plus
  • Avid bike riders always welcome

Compensation and Benefits

  • This position is full time at our Asheville, NC facility.
  • Salary will be commensurate with experience.
  • Comprehensive benefit program after 90 days including health insurance and paid time off.

HOW TO APPLY

This position is open as of September 9 and we are seeking to fill this position immediately. Interviews will continue on a rolling basis until the position is filled. Apply early and please send your resume and cover email to hr@industrynine.com and include “Shipping Associate- (Your Name)” in the subject line. Please tell us a bit about yourself in your introduction email.

Inside Sales Position

Industry Nine - Asheville, North Carolina

Industry Nine is expanding fast and seeking a highly motivated, results-oriented sales professional to work out of our Asheville, NC office and production facility.

Job Description:

We're looking to strengthen our in-house sales staff with an experienced bicycle industry sales professional. Ultimately this role seeks to serve one of our designated sales territories as a primary contact.

Key Responsibilities

  • Courteous, professional and knowledgeable communication with retail and wholesale customers via phone and email.
  • Enter new orders submitted via phone and email.
  • Assist customers with selecting appropriate products for their intended application.
  • Coordinate online orders, fulfillment and shipment.
  • Identify revenue opportunities and collaborate with marketing, product development, and sales teams.
  • Use the ERP system to track information on new orders, order statuses, and customer accounts.
  • Use CRM to schedule and track communication with customer accounts.

Requirements:

  • High energy, positive attitude and a love of all things bike!
  • Comprehensive knowledge of bicycle components, including drivetrains, frame, and for configurations, as well as wheels and hubsets in the marketplace.
  • Minimum 5 years sales experience at a bicycle retail shop, bicycle industry manufacturer or distributor.
  • Excellent oral and written communication with a strong command of language.
  • Professional and positive demeanor at all times, must be a team player.
  • Proficient with Google productivity suite and MS Office. SAP experience is a plus.
  • Competitive experience in road, cyclocross and/or gravel racing is a plus.
  • Willingness and ability to travel and attend events in support of Industry Nine.
  • Ability to function successfully in a fast paced environment.
  • Skill at handling a high volume of daily tasks and transactions.
  • Must be mature, dependable and capable of working with minimal supervision.

Compensation and other info:

  • This position is full-time, with an ASAP start date at our Asheville, NC facility.
  • Salary will commensurate with experience.
  • Comprehensive benefit program after 90 days including health insurance, retirement plan and Paid Time Off.

Reviewing applicants for immediate hire.
Please send resumes to HR@industrynine.com and include "Your Name - Sales Position" in the subject line. Please tell us a bit about yourself in your introduction email.

Competitive wages commensurate with experience.

Full benefit package.

Experienced Wheel Builder

Industry Nine - Asheville, North Carolina

Industry Nine is looking for a talented wheel builder with at least 2 years of wheel building experience. Applicants should be intrinsically motivated and have a positive, can-do attitude. We hold ourselves to an incredibly high standard of quality and expect our team members to be like-minded in our pursuit of excellence. Industry Nine has an amazing culture and a team that is dedicated to driving the industry by designing and manufacturing high-performance products.

  • At least 2-3 years of wheel building experience
  • Positive, easy-going attitude
  • Self-motivated with a strong work ethic
  • Production wheel building experience preferred
  • Motivated to produce the highest quality possible

Please send resume and cover emails to hr@industrynine.com

Must be available for "virtual" interview.
Reviewing applicants for immediate hire.
Competitive wages and benefit package.

Production Staff

Industry Nine - Asheville, North Carolina

Industry Nine is looking for a future crew member that has strong organizational skills and a keen eye for detail to join our production team. Applicants should be intrinsically motivated and have a positive can-do attitude. We hold ourselves to an incredibly high standard of quality and expect our team members to be like-minded in our pursuit of excellence. Industry Nine has an amazing culture and a team that is dedicated to driving the industry by designing and manufacturing high-performance products.

  • Bicycle/wheel component knowledge helpful but not required
  • Positive, easy going attitude
  • Self-motivated with a strong work ethic
  • Production experience preferred
  • 1-2 years professional work experience preferred
  • Enthusiasm for cycling preferred

Duties will include, but are not limited to:

  • Hub assembly
  • Small parts assembly
  • Other production roles as needed

Compensation and benefits

  • This position is full time at our Asheville, NC facility.
  • Salary will be commensurate with experience.
  • Comprehensive benefit program after 90 days including health insurance and paid time off.

How to apply

This position is open as of September 15 and we are seeking to fill this posotion immediately. Interviews will continue on a rolling basis until the position is filled. Apply early and please send your resume and cover email to hr@industrynine.com and include "Production Staff - (Your name)" in the subject line. Please tell us a bit about yourself in your introduction email.