1. Non-Refundable Purchases

All gift card purchases are final and non-refundable. Once a gift card has been purchased, it cannot be returned or redeemed for cash, except where required by law.

2. No Expiration Date

Our gift cards do not have an expiration date. You can use your gift card at any time to make purchases at our store.

3. Redemption

Gift cards can be used toward the purchase of merchandise or services through our webstore. They cannot be used to purchase other gift cards or applied to previous purchases.

4. Lost or Stolen Cards

Please treat your gift card like cash. We are not responsible for lost, stolen, or unauthorized use of gift cards. Lost or stolen cards will not be replaced.

5. Balance Inquiry

To check your gift card balance, please click here or contact Rider Support at ridersupport@industrynine.com.

6. Limitations

• Gift cards cannot be redeemed for cash, except as required by law.
• Gift cards cannot be used to make payments on any account.
• No fees are associated with the use of your gift card.

7. Compliance with Law

This gift card policy is governed by the laws of the State of North Carolina and applicable federal laws.

8. Changes to Policy

We reserve the right to make changes to these terms and conditions at any time, provided such changes do not affect the value of existing gift cards.