Legacy Support

Industry Nine products are designed to keep you in the saddle and out of the service queue. Regular service and maintenance is simple and can be performed with basic tools readily available to the home or shop mechanic - no proprietary tools are required. To properly service your Industry Nine Legacy series hubs, please follow the reference guides and videos here. (COMING SOON)

Hydra vs 101 vs Torch vs Legacy

Factory Service

Industry Nine offers factory service on all of our products here at HQ in Asheville, NC. Contact us to set up a RMA # and discuss how we can get you back out there riding!

1-828-210-5113

service@industrynine.com

System Wheel Rebuild $75*
Classic J Bend Wheel Rebuild $85*
Front Hub Service $20*
Rear Hub Service $40*
Basic Wheel True $30*
Rim Replacements Price varies depending on model

*Rates are subject to change by our service team

All product must arrive clean and without rotors, cassettes, and tires. Extra charges will apply for tire mounting or extra parts assembly. Industry Nine is not responsible for extra parts sent with wheels and hubs.

Service Guide

Legacy Service Guide

  • USA:

  • 150 Westside Dr. STE 9

  • Asheville, NC 28806

  • Europe:

  • Calle Ducado, 30

  • 11591 Guadalcacin
    Cádiz, Spain

  • USA:

  • 1-828-210-5113

  • Mon-Fri, 8am - 5pm EST

  • Europe:

  • +34 856 190 588

  • Mon-Fri, 9am - 5pm CET

  • USA:

  • ridersupport@industrynine.com

  • dealersupport@industrynine.com

  • Europe:

  • eusales@industrynine.com

  • euservice@industrynine.com

Handmade in Asheville, NC

Ride responsibly. Industry Nine believes in protecting our forests and is committed to sourcing reusable and recyclable packaging, trail adoption and supporting various trail access and cycling advocacy groups nationwide.

© 2024 Industry Nine, Inc. All Rights Reserved. Industry Nine, the Industry Nine logo mark, and Hydra are registered trademarks of Industry Nine Componentry, Inc.

Hydra is protected under US Patent Number 11,293,500