Product Support


Factory Service


Industry Nine offers factory service on all of our products. Please contact us to set up a RMA # and discuss your needs.

1-828-210-5113

service@industrynine.com

System Wheel Re-build $75*
Classic J Bend Wheel Re-build $85*
Front Hub Service $20*
Rear Hub Service $40*
Basic Wheel True $30*
Rim Replacements Price varies depending on model

*Rates are subject to change by our service team

All product must arrive clean and without rotors, cassettes, and tires. Extra charges will apply for tire mounting or extra parts assembly. Industry Nine is not responsible for extra parts sent with wheels and hubs.

SUPPORT

Industry Nine products are designed to keep you in the saddle and out of the service queue. Regular service and maintenance is simple and can be performed with basic tools readily available to the home or shop mechanic - no proprietary tools are required. To properly service your Industry Nine product, please follow the reference guides and videos found here.